Privacy Policy
Effective Date: October 2024
Welcome to The AI Video Craft (operated by "Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By accessing our website and purchasing our course, you consent to the data practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise contact us.
A. Personal Information Provided by You
The personal information that we collect depends on the context of your interactions with us and the choices you make. This may include:
- Contact Data: Name, email address, and phone number.
- credentials: Passwords and security information used for authentication and account access.
- Payment Data: We do not store credit card details on our servers. All payment data is stored by our payment processor, Paystack, and you should review their privacy policies and contact the payment processor directly to respond to your questions.
B. Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website.
2. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below:
- To fulfill and manage your orders: We use your information to fulfill and manage your orders, payments, and returns exchanges made through the Website.
- To deliver the course content: To provide you with access to the members' area or download links for The AI Video Craft.
- To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To post testimonials: We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we obtain your consent to use your name and the content of the testimonial.
- For Marketing and Retargeting: We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
Meta (Facebook) Pixel & Google Analytics
We use the Meta Pixel and Google Analytics to track user behavior on our site. This allows us to:
- Understand how you found our course.
- Track conversions (sales) to measure ad performance.
- Build custom audiences for retargeting advertising on Facebook and Instagram.
You can opt-out of cookie tracking by adjusting your browser settings or using tools like "AdBlock". However, this may affect the functionality of our course delivery platform.
4. Sharing Your Information
We only share information with the following third parties:
- Payment Processors: Paystack (to process payments securely).
- Email Marketing Services: To send you course updates and materials.
- Ad Networks: Facebook/Meta and Google (for retargeting purposes only; data is hashed/anonymized where possible).
We do not sell, trade, or rent your personal identification information to others.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
7. Policy Updates
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
8. Contact Us
If you have questions or comments about this policy, you may email us at:
Email: nathanfifa19@gmail.com
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